User guide for the desktop functionality

User guide for the desktop functionality

Here you can find out how to use the off line desktop application. The guide will show you how to:
  1. Login
  2. Download and sync data
  3. How to select a child
  4. How to view tests
  5. Where you need to look to see if your audiometer is connected
  6. How to locate the version number
  7. Show you how to use the filter banner
  8. How to add and edit child's details
  9. How to move children to a different school
  10. How to merge a duplicate record

Click on the link below to view the user guide for the off line desktop application:
    • Related Articles

    • Moving Children

      Children can be moved between schools using the desktop application. Use the following step by step guide: Moving children
    • Sync Error - Merging a duplicate record

      Occasionally a sync will fail and you will receive a sync error message. This will only occur on the desktop application. This normally happens due to the presence of a duplicate record. The system will want you to decide which record to keep. Follow ...
    • Adding a single child and editing existing children

      The desktop application and the web application allows you to add children manually into a school and edit existing details. The process is similar in both applications. The only difference is that in the desktop application you must remember to ...
    • Moving children to a different school

      If a child moves school, rather than entering a new record in the new school you can move the existing record using the desktop application. It is really quick and easy and will reduce the number of duplicate records in the system. Click on the link ...
    • Adding a child

      Adding a child can be carried out on the desktop and web application. Use the following guides for the step by step process. If you use the desktop app 'Don't forget to sync'. Adding a child using the desktop application Adding a child using the web ...